TERMS & CONDITIONS
At Jun Huan Natural Health Products Pte Ltd, our customer care policy is designed to ensure that our customers are satisfied with our products and services. Our policy is founded on the principles of trust, transparency, and accountability. We believe that our customers deserve the best, and we are committed to providing exceptional service.
We pride ourselves on providing high-quality health and beauty products that are safe, effective, and natural. Our products are manufactured with the highest standards and are free from harmful chemicals. We ensure that our products meet international regulatory requirements and are approved by relevant authorities.
Our customer service team is always available to assist our customers with any queries or concerns. We have a dedicated team of customer service professionals who are trained to provide timely and accurate responses. We encourage our customers to reach out to us through our various communication channels, including email, phone, and social media.
We understand that our customers want to receive their products in a timely manner. That is why we work closely with our logistics partners to ensure that our products are delivered on time. We provide tracking information for all our shipments, and we keep our customers informed of any delays or issues that may arise.
Returns and Refunds
We understand that sometimes our customers may not be satisfied with their purchase. That is why we have a hassle-free return and refund policy. If a customer is not satisfied with their purchase, they can return it to us within a specified period and receive a full refund. We also offer exchanges for defective or damaged products.
Privacy and Security
We understand that our customers value their privacy and security. That is why we have a robust data protection policy that ensures that our customers' information is safe and secure. We do not share our customers' information with third parties, and we use the latest technology to protect our customers' data.
In conclusion, at Jun Huan Natural Health Products Pte Ltd, we are committed to providing exceptional customer service. Our customer care policy is designed to ensure that our customers are satisfied with our products and services. We believe that by providing high-quality products, excellent customer service, and a hassle-free return and refund policy, we can build lasting relationships with our customers.
PRIVACY & SAFETY
At Jun Huan Natural Health Products Pte Ltd, we take the privacy and safety of our customers seriously. We understand that our customers entrust us with their personal information, and we are committed to protecting that information. Our privacy and safety policy is designed to ensure that our customers' information is safe and secure.
Collection and Use of Information
We collect information from our customers for the sole purpose of providing them with our products and services. This information includes names, addresses, email addresses, and phone numbers. We only collect information that is necessary to fulfill our customers' orders and to communicate with them about our products and services.
Storage of Information
We store our customers' information on secure servers that are protected by firewalls and other security measures. We ensure that our servers are regularly updated with the latest security patches and that all our systems are monitored for any potential security threats.
Sharing of Information
Credit Card Information
We do not store our customers' credit card information on our servers. We use third-party payment processors who are PCI compliant to process our customers' payments. This ensures that our customers' credit card information is safe and secure.
Our customers have the right to opt-out of receiving marketing communications from us. We provide an opt-out option on all our marketing emails, and we honor our customers' requests to be removed from our mailing list.
In conclusion, at Jun Huan Natural Health Products Pte Ltd, we are committed to protecting our customers' privacy and safety. Our privacy and safety policy ensures that our customers' information is safe and secure, and that their personal information is only used for the purpose of providing them with our products and services. We continuously review and update our privacy and safety policy to ensure that it remains relevant and effective.
At Jun Huan Natural Health Products Pte Ltd, we welcome wholesale inquiries from businesses that are interested in distributing our health and beauty products. Our wholesale inquiries policy is designed to provide our potential wholesale partners with the necessary information and guidelines for working with us.
To be eligible for our wholesale program, businesses must have a valid business license and tax ID number. We do not work with businesses that do not meet these requirements.
Products and Pricing
We offer our wholesale partners a wide range of health and beauty products at competitive prices. Our wholesale prices are based on the volume of products ordered, and we offer discounts to businesses that place large orders.
Ordering and Shipping
Our wholesale partners can place their orders through our website, email, or phone. We require a minimum order value, and we offer free shipping on orders that meet our minimum order value. We work closely with our logistics partners to ensure that our wholesale orders are delivered on time.
We require payment upfront for all our wholesale orders. We accept various payment methods, including credit cards, PayPal, and bank transfers. Our wholesale partners are responsible for any fees or charges associated with their chosen payment method.
Returns and Refunds
We have a hassle-free return and refund policy for our wholesale partners. If a product is defective or damaged, our wholesale partners can return it to us within a specified period and receive a full refund or exchange. We do not accept returns for products that are not defective or damaged.
Marketing and Branding
Our wholesale partners are free to market and brand our products under their own brand name. However, we require that our products are not misrepresented or falsely advertised. We provide our wholesale partners with product images and descriptions that they can use for marketing purposes.
In conclusion, at Jun Huan Natural Health Products Pte Ltd, we value our wholesale partnerships and are committed to providing our wholesale partners with the necessary information and guidelines for working with us. Our wholesale inquiries policy ensures that our wholesale partners receive high-quality products at competitive prices and that their orders are processed and delivered in a timely manner.
Credit / Debit Cards